Last week was huge for Coinbase because the exchange has become the most downloaded application on iTunes, surpassing even YouTube. With all the demand, the site also experienced unprecedented delays, which frustrated some customers. The company has since sent a warning letter, encouraging customers to invest responsibly.
The letter, sent to customers by email, explains that the company is obviously excited about the prospect of massive gains on their platform. work hard to get customer support at speed. In addition, the publication makes it clear that investors should expect delays in trading over time as the platform continues to experience growth difficulties.
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Warning
The email ends with a rather severe warning to investors about the risks associated with investments in cryptocurrencies and encouragement to invest The company says:
"We also wanted to remind to customers some of the risks associated with digital currency trading: digital currencies are volatile and prices can go up and down. Some customers may not have sufficient selling limits in relation to the value of the total digital currency that they store on Coinbase, but selling limits are just one of the many measures taken by Coinbase to protect the customer accounts.
Although the statement does not mention Coinbase's evaluation of the cryptocurrency market, the company is clearly seeking to inform investors of the potential for loss in such an unstable market. However, long-term Bitcoin holders are aware of this problem, having already undergone a number of large-scale price corrections.