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Customer Experience in the Social Media Age

Join our social media experts and CX to talk about how customer service tools can help brands deliver winning digital customer experiences. They will discuss how to manage this experience across multiple social touch points, leverage scalable customer service tools and platforms to deliver long-term value, and take action on real-time customer information to generate feedback. social investment.

Attend this webinar and learn:

  • Social strategies that promote loyalty and advocacy throughout the client journey.
  • Social customer service response techniques that meet and exceed customer expectations.
  • how global brands use social networks and communities to grow their customer base.

Register today for "CX in the Social Media Age", produced by Digital Marketing Depot and sponsored by Lithium.

The opinions expressed in this article are those of the guest author and not necessarily Marketing Land. The authors of the staff are listed here.

About the author

Digital Marketing Depot is a resource center for digital marketing strategies and tactics. We present white papers and eBooks, original research and webcasts on digital marketing topics – from advertising to analysis, SEO and PPC campaign management tools, social media management software , from e-commerce to e-mail marketing. about internet marketing. Digital Marketing Depot is a division of Third Door Media, a publisher of Search Engine Land and Marketing Land, and a producer of the Search Marketing Expo and MarTech conference series. Visit us at