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Importance of Effective Communication Among Employees: Roles of Conference Calls

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In the business world, effective communication is everything and can make a huge difference to the smooth running of your business. We need to communicate at all levels when we are in business, including communicating with senior management, junior staff, clients, customers, external organizations, and more. We can do this in a variety of ways, from conference calls and instant chats to e-mails, phone calls and even social media.

When it comes to communication between employees, effective communication is essential if you want to avoid problems and increase productivity. All employees, juniors and seniors, must work in teams to achieve the objectives of the company. Communicating properly is an important part of it all.

Why is effective communication between employees so important?

One mistake often made in business is that senior managers think that they are above the communication with the junior staff. However, all of this means that the job is more likely to go wrong or not be done at all. In fact, this could lead to problems such as conflicts with people trying to blame each other for why something went wrong. All that would have been needed, that is clear communication and the problem could never have occurred.

One of the reasons that effective communication between staff members is so essential is for the sake of clarity. It's not always easy for people to realize what they are supposed to do if the details are not communicated to them properly. Leaving a post-it note with a brief line on what needs to be done is not really enough if you have a detailed job that you need a member of staff to perform. It can often turn into a game of Chinese whispers where the final product ends up being very different from what was expected and all this is due to lack of communication.

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Another problem that can be avoided through good communication is conflict, which can occur when things go wrong because of lack of communication between staff members. There are different ways of resolving conflicts in the business world, but as long as things are communicated effectively, the number of problems and the number of conflicts that arise can be avoided.

Building relationships is another key point of good communication within the company. When you have differences, people work in different teams all around the office or even across the country, people do not have the opportunity to know each other. It can make a big difference when it comes to working together towards a common goal. Through effective communication, it is much easier for staff members at all levels to build rapport and learn to engage more effectively with each other.

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<img class="aligncenter size-full wp-image-28498" src="https://businessdigit.com/wp-content/uploads/2018/06/1528413819_164_importance-of-effective-communication-among-employees-roles-of-conference-calls.jpg" alt=" Young businessman in conference call during an online course "width =" 810 "height =" 540 "/>

Communication tools to choose

You must also think about the method of communication used. Sometimes a brief e-mail will not be enough because you may have complex details to pass on to another staff member. One of the most effective options is teleconferencing.

Conference calls can significantly reduce communication problems between employees because everyone can join them wherever they are. In addition, with all those attending the call, communication problems and misunderstandings can be resolved quickly.

Then enter the question of time and costs. In these two areas, conference calls are real solutions to problems. First, you do not need to travel to have a meeting; it's just a waste of time and money. Secondly, you can connect with employees in all parts of the world and talk with them in real time. It's a real time saver.

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See the results of the survey:

<img src="https://businessdigit.com/wp-content/uploads/2018/06/importance-of-effective-communication-among-employees-roles-of-conference-calls.png" alt=" Survey of Conference Calls: The Who, What, Why and Oops "width =" 600px "height =" 3721px "/>
Survey of Conference Calls : The Who, What, Why, and Oups created by: Ooma.com

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