Usefulness
Functionality
Price
RingCentral is easy to use, helps reduce operating costs and does not require hardware installation or maintenance. In other words, it's perfect for small businesses.
The solution is cloud-based, eliminating the additional costs associated with setting up an on-site phone system such as training, hardware and software maintenance, and so on.
Even more interesting, RingCentral works on many devices, including PCs, tablets and mobiles. The solution also provides enterprise communication capabilities such as mobile applications, text, fax and calls, for small businesses and growing businesses. The platform also seamlessly integrates with a host of other platforms such as Salesforce, Google Drive, Box and Dropbox. The system is easy to manage, so you will rarely, if ever, need to spend money on training or repairs.
How does it work
It's easy to start. First, plug your IP desk phones into an Ethernet cable. You can also install the mobile application. And, if you have multiple locations, a RingCentral specialist will help you ease the transition of all your offices as well as remote workers.
Once the installation is complete, you will be able to manage your entire phone system from your desktop or your smart devices for all users of different commercial sites. Even more, your staff can easily handle most of their settings so you do not have to spend a lot of time on them.
Features
Mobile enabled
RingCentral seamlessly integrates with mobile devices, allowing you and your employees to view your professional voicemail messages, business text messages, make business calls, and send and receive text messages and faxes. The RingCentral app works on both iOS and Android devices.
Collaboration
This is one of the main arguments of RingCentral. The platform allows you to manage projects, share files and communicate around the world with the help of audio and video conferencing capabilities.
Phone Numbers
With this platform, your customers can easily call you by offering you a host of phone number options, including international numbers, local numbers, free numbers and directory listings.
Company telephone system
RingCentral completely revolutionizes your company's phone system to provide you with unique features such as music on hold, extensions, call monitoring, automatic receptionist, user templates and hot desk among others features. In addition to all this, you also get a user-friendly design that can be easily navigated, which is quite rare in the communications software industry.
Call Management
RingCentral is designed to be as efficient as possible so you never have to worry about missing calls. The solution utilizes some of the most advanced call management features, including call forwarding, call recording, call screening, call switching, call management answer, automatic answering, and other call management features.
Integrations
As mentioned earlier, RingCentral integrates seamlessly with a host of applications that you already use daily. Integration with ServiceNow, Salesforce, Desk.com, Okta, Oracle among other platforms provides your business or business another level of productivity and connectivity.
Pricing
RingCentral has four pricing plans. From the Standard package which costs $ 24 per month per user, and the Premium package, which is the most popular package, costs $ 34 per month per user. The ultimate package, goes for $ 49 per month and per user. All packages offer call management and phone system administration, unlimited calls with HD Voice, free minutes, unlimited conference calls among many other features. However, integration with Salesforce, Zendesk and Desk.com as well as automatic call recording features are only available to Premium and Ultimate users.
All packages offer you a 15 day trial period that you can use to test a plan and determine if it is suitable for your business.
RingCentral vs Vonage
Even if you do not know anything about VoIP, it's likely that if you've heard of RingCentral, you've probably heard of Vonage. Both platforms offer similar services, but they also have their differences. For example, they both work with iOS, Windows, and Linux, and they also work on iOS, Windows, and Android.
RingCentral, however, has obvious advantages over Vonage. For example, RingCentral users only have to pay monthly or annual subscription fees, while Vonage users have to pay additional fees for additions and upgrades.
Phone support is included in all RingCentral plans, but you must pay for free phone support when you use Vonage.
More importantly, Vonage's target clientele is primarily comprised of businesses with 1 to 50 employees and 51 to 1,000 employees. On the other hand, RingCentral responds to this customer size and even goes a step further to meet the needs of companies with more than 1,000 employees. This means that RingCentral is the best option because you can always take advantage of their services even when you are developing your business.
And finally, RingCentral makes a lot more sense if your company has a strong international presence, as the company offers international numbers and data centers around the world. This is also a better option if you are looking for a powerful messaging and collaboration platform that is not limited to VoIP.
Conclusion
While a price between $ 24 and $ 49 per user per month may seem like a lot, especially for small businesses that are rapidly increasing their staff, it's important to always keep in mind that RingCentral is reducing operational costs. The solution does not require hardware installation or maintenance, and more importantly, most of its features are limitless. The system is also easy to navigate, and you do not need to hire a technology specialist to help with maintenance.
Start your 15 day Free Trial or get more information on how your business will benefit from RingCentral – visit RingCentral.com
Images: RingCentral